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 ~ A digital transcription service based in San Diego... serving the nation! |
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TESTIMONIALSI used A Better Type's service for a large qualitative study in which I needed 33, two-hour long interviews transcribed. I was impressed with Marcy's team's accuracy and turnaround time. Marcy also partnered with me during the project to advise me which digital recorder to use, which file format to save in, and provided other helpful tips to make this phase of the research project cost-effective and ensure accuracy. She is sensitive to student's needs and budget concerns, and is very easy to do business with. I enjoyed working with her and getting to know her. We have stayed in touch long after the project was completed! --Bill Huffaker, Doctoral Candidate Fielding Graduate University  A Better Type is the only company we use for transcriptions, because they're the only people we have found who can provide us with accurate, error-free transcripts within our short time frames at a reasonable cost. We're a high-tech public relations firm with a very fast-paced client base. When a customer asks us to turn around a project request rapidly, we need to respond instantly. There are a few essentials one looks for in a service like this; accuracy, thoroughness, turnaround time and customer service. In achieving high scores in all four categories, no one comes close to Marcy and her team - and at a price structure that's absolutely competitive." -- David Wright, Senior Partner MediaBridge Public Relations, Silicon Valley Office I've been working with Marcy at "A Better Type" for a more than 7 years now. Her work is impressive. Her turnaround time is excellent. The accuracy of her product is very good. And she is always willing to discuss with counsel issues that may arise concerning the transcript that she's prepared. I have recommended her to everyone who has asked and will continue to do so. Law Offices of Steven E. Feldman A Better Type has always provided us with quick and accurate service which is essential in the insurance claims business. Richard Kern Schifrin, Gagnon & Dickey Some Fielding colleagues had mentioned that Marcy does good work, so I decided to try the service for my dissertation. The transcriptions were of good quality at a good price. I initially approached it as a "transactional" relationship: I send audio files and they send back Word files. But Marcy went beyond just a transactional relationship: I was impressed with the spirit of "partnership" that Marcy fostered. She spent time to help me understand what would produce clearer recordings and fewer errors. While her turnaround times were always very good, when I told her I needed some turned around even faster to meet a deadline, she was very willing to help me out. I wish everyone I dealt with had such high standards! --Jim Knickerbocker, Doctoral Candidate Fielding Graduate University Some of California's leading technology companies depend on ContentOne.com to develop critical documents for marketing, engineering and finance. When we need fast turnaround on meeting notes or conference call transcripts, we rely on A Better Type. Marcy and her team of skilled transcribers give us fast, friendly service and they always seem to understand exactly what we need. We couldn't do what we do as well as we do it without their fast, accurate transcribing services. -- Karen Selsor, Creative Director ContentOne.com, San Diego
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